Terms and Conditions

Terms & Conditions (AGB)

Valid for Switzerland & Liechtenstein

1. Scope

These Terms and Conditions (AGB) apply to all orders placed via the online shop at www.cupffee.ch. They govern the contractual relationship between Zaki Trading GmbH and its customers in Switzerland and Liechtenstein.

2. Contracting Party

Zaki Trading GmbH
Gewerbeweg 1
9486 Schaanwald
Liechtenstein

Email: info@cupffeeswitzerland.com
Managing Director: A. Ibrahim

3. Products

Our products consist of edible coffee cups under the brand Cupffee. These are food-grade items and must be stored in a cool, dry place. Due to the nature of the products, variations in appearance and texture may occur.

4. Prices

All prices are listed in Swiss Francs (CHF) and include applicable VAT. Shipping costs are calculated and displayed separately during the checkout process.

5. Payment Methods

We accept the following payment methods via our payment provider Saldia:

  • Credit Cards (Visa, Mastercard, American Express)
  • TWINT
  • Apple Pay
  • Google Pay

All payments are processed securely through Saldia. Your payment information is not stored on our servers.

6. Shipping & Delivery

We deliver exclusively to addresses in Switzerland and Liechtenstein. Delivery times are typically 2–5 business days. Shipping costs are calculated at checkout. We are not responsible for delays caused by third-party logistics providers.

7. Returns & Refunds

Due to the perishable nature of our edible products, returns are generally not accepted. If you receive damaged or incorrect items, please contact us within 7 days of receipt at info@cupffeeswitzerland.com.

8. Warranty & Liability

We comply with applicable Swiss and Liechtenstein warranty laws. Liability for indirect damages or consequential losses is excluded to the extent permitted by law.

9. Data Protection

We process your personal data in accordance with the Swiss nDSG and Liechtenstein DSG. For more information, please refer to our Privacy Policy available on our website.

10. Applicable Law & Jurisdiction

These Terms & Conditions are governed by the laws of Liechtenstein. The exclusive place of jurisdiction is Schaanwald, Liechtenstein.

11. Changes to Terms

We reserve the right to amend these Terms & Conditions at any time. The version published on www.cupffee.ch at the time of order shall apply.